Privacy Policy

At Faith2Felicity, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, make a purchase, sign up for our newsletter, or interact with us in any other way.

1. Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number.

  • Device Information: We collect information about your device, including your IP address, web browser, time zone, and some cookies installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products you view and how you interact with the site.

  • Marketing Information: When you sign up for our newsletter, SMS notifications, or other marketing communications, we collect your email address and/or phone number.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill orders, including sending order confirmations, processing payments, shipping products, and providing customer support.

  • Marketing Communications: With your consent, we use your email address and phone number to send you marketing messages, including newsletters, promotional offers, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the message or contacting us directly.

  • Personalization: We use your information to personalize your shopping experience, such as recommending products based on your preferences and past interactions with our site.

  • Analytics: We use the device information we collect to improve and optimize our site, including analyzing how our customers browse and interact with the site, and to assess the success of our marketing campaigns.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties to help us provide services to you, including:

  • Service Providers: We share your personal information with service providers who assist us with payment processing, shipping, marketing, and customer support.

  • Legal Compliance: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or other legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your personal information as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our site, analyze site traffic, and understand how you use our site. You can manage your cookie preferences through your browser settings.

5. Your Rights

  • Access and Correction: You have the right to access, update, or correct your personal information at any time. Please contact us to make changes.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe link in any marketing email or SMS, or by contacting us directly.

  • Data Deletion: You can request that we delete your personal information, subject to certain exceptions such as completing a transaction or for legal compliance.

6. Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Faith2Felicity Inc
164 Waterfront St
hinfo@faith2felicity.com
301-455-7759